The COVID-19 pandemic brought a lot of changes to restaurants. Since many casual restaurants had to close their doors and switch to take-out only, people were ordering fast food even more than usual. And because the “grab-and-go” factor is already a perk of fast-food restaurants, it was basically a no-brainer for those who hoped grab a meal and maintain social distancing.
Now, McDonald’s, one of the pioneers of modern fast food, has decided to step it up when it comes to efficiency and consistent service. Somewhere in a Chicago suburb, an AI is currently taking drive-thru orders.